The Roadway Reverse Logistics (RRLI) facilities in Columbus, Ohio, Dallas, Texas and Salt Lake City, Utah, are strategically located to provide you with regional transportation service, along with national coverage. They are positioned within ten miles of a Roadway Express Consolidation Facility, providing quick transit times and affordable freight rates.

Designed to provide flow through product processing, the facilities offer customized return services, such as:

• Product receipt and validation
• Unbiased product inspection
• Sorting & segregating by SKU, Part #, Model #, etc.
• Cleaning, certified disposal, relabeling
• Consolidation
• Kitting
• Pallet reconfiguration
• Repackaging & redistribution
• Data collection & administrative reporting

These are shared facilities resulting in low overhead while providing a cost-effective returns solution.

Akron, Ohio is home of the Return Transportation Management Call Center, the first point of contact for your customers. The Customer Service Representatives are experts at managing your transportation needs and assist you in maintaining control of your return process.

The Corporate Headquarters of Roadway Reverse Logistics is located in Akron, Ohio. In addition to general administration and sales, project management is housed here and performs the following functions:

• Process and cost analysis
• Solution development
• Pricing, proposal and contract generation
• Creation of standardized operating procedures
• Administration of facilities, transportation and personnel